Managing conflict effectively – Part 1

Conflict can be triggered by diverse situations such as the invasion of another person’s space, differences of values or opinions, unfair treatment, cultural differences, work ethics or lack of these, differing world views, and much more. Differing personalities can also be conflict-generating, and the clear fact is that conflict exists and it is here to stay.

Conflict can provide us with one of the most significant opportunities for growth if we approach it with the right attitude. There is strength in variety when we work through differences and value one another for who we are. Recognizing strengths in ourselves and others enables us to deal with conflict more effectively. Conflicting situations can then become stepping stones to personal and team growth.

Growing through conflict presupposes an openness to challenge one’s thinking and listen to the other person’s point of view. This openness does not mean you negate your idea or opinion; it simply allows you to have a more balanced view of your situation. Take an honest, open look at the situation and acknowledge existing differences in points of view. Be honest about how you see the situation. Dealing with conflict is most effective when a two-way process is in place: ‘give and take’!